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Frequently Asked Questions
Yes, as you progress through the checkout process you can choose a store. However there are a limited number of collection slots available at each store so you may have to choose a different store if all the slots are booked.
You will be asked to choose a delivery day as you progress through the online checkout. There are a limited number of delivery slots available, we will get in touch with you to arrange a specific delivery time on for the day you choose, please make sure you complete all your contact details.
We ask that you try and keep to your original delivery time but we understand things can change. If you need to change your delivery time please get in touch with us and we will do when we can to assist. If you are not available when we arrive at your delivery address we will return your goods to the store and will be in touch to arrange for you to collect them from the store. If we have a delivery slot available we may be able to rearrange a delivery.
If you have been asked to self-isolate please get in touch with us and we will try to help. Alternatively please give your order acknowledgement to someone who can collect your goods on your behalf.
We are able to accept online orders for delivery or collection until 11.59pm on 17th December 2023. After this point we will be unable to guarantee delivery or collection before Christmas Day.
Yes, please place your order in the normal way. If you wish to order for New Year's Day please place you order before
We accept requests for cancellations up to 48 hours before your collection or delivery date. Unfortunately due to the lead times required when we place orders with the farm suppliers and the fresh nature of the products we cannot accept cancellations after this period.